Contact

A hand with your first email, or your next idea.

For support and onboarding, email help@myhealthfollowup.com. Tell us whether you use Cliniko or Calendly and what you would like to send. We are happy to help with your setup or hear what would make the product more useful for your team. You can also view William Lake on LinkedIn.

Product and onboarding

Help bringing in a Canva, Mailchimp or Beefree email, connecting your booking system, or setting up your first automation.

Support

Help with test emails, recalls, patient feedback, campaign audiences, or an email that did not arrive.

Security or privacy

Report a concern or ask how booking data, Cliniko keys, and Calendly connections are handled.

Billing

Questions about the 30-day trial, practitioner or host pricing, or your subscription.

Response expectations

For urgent patient care, use the clinic's usual clinical channels.

MyHealthFollowup support is for software setup, billing, and operational questions. It is not the clinic's emergency communications tool or clinical advice channel.