Bring your design

Design where you like. Send it with your booking details.

Bring an email from Canva, Mailchimp or Beefree, then add the personal details and timing in MyHealthFollowup. Prefer a head start? Choose from more than 100 ready-made emails.

See how to import your design

Canva Email

Start with Email on Canva's homepage. Before editing, check Share → Download offers HTML and images. Upload that ZIP here; we take care of the included images.

Canva export guide

Mailchimp

Export a saved custom-coded template as HTML. Mailchimp does not offer HTML export for its drag-and-drop emails.

Mailchimp export guide

Beefree

Export your email as HTML or an HTML-and-images ZIP, then upload it to MyHealthFollowup.

Beefree export guide
An imported Fern Street Physio email filling the preview panel, with its image, patient details and test controls.
An imported design, ready for personal details and a test email. Fictional clinic shown.

Ready-made emails are included too

Choose a design and make it yours.

Start with a reminder, thank-you, aftercare note or recall. Adjust the words, colours and links, then preview it with your booking details before sending a test.

Want to build from scratch here? Our optional email designer is available too.

Email design examples

Find your clinic’s style

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Nova

SKIN STUDIO / QUIET CARE

14 MAY 2026
BRISBANE

Calm treatment room for the fictional Nova Skin Studio brand

APPOINTMENT CONFIRMED

A quiet moment has been set aside for you.

Hello Alex. Your first visit with Taylor is confirmed. Everything you need for a calm arrival is below.

When

Thursday 14 May, 11:30am

Treatment

First visit

Practitioner

Taylor Morgan

Studio

45 James Street, Brisbane

BEFORE WE MEET

Come as you are.

We will begin with a thoughtful consultation and shape the visit around what your skin needs.

Complete your form →

NOVA SKIN STUDIO

WITH CARE / BRISBANE

Cliniko

Patient, appointment, practitioner, location, and clinic details.

Use your design for reminders, aftercare, recalls, patient feedback surveys and newsletters. Link a patient's Cliniko form when your email includes a form link.

Explore Cliniko templates

Calendly

Invitee, event, host, meeting location, and timezone-aware details.

Build confirmations, preparation, reminders, reschedule and cancellation updates, follow-ups, and consent-aware campaigns.

Explore Calendly templates

Common questions

Use the simplest design route that suits you.

Do I need to know HTML?

No. Design in a tool you already know and upload its email export, or choose a ready-made email here. You do not need to write code. Our own editor is also available if you prefer to start here.

Can I use Canva, Mailchimp or another email builder?

Yes. For Canva, create an Email design and download the HTML-and-images ZIP. Upload the ZIP directly; there is no need to unpack it. Beefree email exports work too. Mailchimp supports HTML export for saved custom-coded templates, not its drag-and-drop emails. A Canva share link, PNG or PDF is not an email export.

Why does my Canva newsletter have no HTML download option?

Some templates called Email Newsletter are image or PDF designs, so they cannot be imported directly. Start with Email on Canva's homepage and, before editing, check that Share → Download offers HTML and images. If your existing design has no HTML option, use its words and images to create a new Canva Email, then download that email's ZIP.

Can I use my own images and links?

Yes. When your email ZIP includes supported images, we host them and update the email links for you. Images already linked to a website keep those links. Use brand artwork and other images suitable for anyone with the image link to view.

Can I change a design after setting up an automation?

Yes. Open the saved email and choose Update design to preview a new export before saving. The dashboard shows which automations use it. Choose Save a copy if you want a separate email instead.

Templates are included in every plan

Bring an email you love and send yourself a test.

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