Deliverability
Give your emails a better start.
Verified senders, permission checks and clear content all help. MyHealthFollowup handles the sending setup and gives you practical checks before you send. No service or content check can guarantee that an email will reach the inbox.
What we take care of
Sending domainStart with our verified sending addresses, or set up your own business domain after the trial. The dashboard walks you through verification.
Separate types of emailOur campaign, appointment and account emails use separate sending domains. You can also set a separate marketing address when using your own verified domain.
Clinic repliesReplies go to the address saved in the account profile.
Content checkCampaigns highlight common content problems before sending, with practical suggestions you can review alongside your test email.
PreferencesPatient preferences, recorded marketing permission and previous opt-outs are checked before sending. Marketing recalls and campaigns share unsubscribe checks.
Campaign unsubscribeEvery campaign includes an unsubscribe link so recipients can stop future campaign emails.
Sending safeguardsLarge campaigns are sent gradually. Delivery problems, repeated bounces or complaints can pause further sending for review.
Before you send
Use a recognisable sender, write for people who expect to hear from you, and check the email in your own inbox first.
Send a test before enabling an automation.
Avoid URL shorteners.
Avoid image-only templates.
Keep imported templates reasonably small.
Use a real business reply-to address.
Review Monitoring and Logs for delivery problems.
Send Campaigns only to an appropriate opted-in audience.